The key to your KPIs is buried in your current systems and data. Let's dig it out together!
KPIs that won't budge, projects that don't deliver, reports that change nothing - the solutions are already there, if you know where to look.
"Donal got to the bottom of many complex and long-standing performance problems, creating major leaps in understanding and focus, and real improvements in customer satisfaction, productivity and profitability."
Terry Boynes, Divisional Director, Capita.
"We achieved 100% of what we set out to do. We simply didn’t have the expertise to analyse all the factors, but Donal was able to take all his complex analysis and play it back to us clearly."Capital Programme Manager, eir.
"Donal was always a pleasure to work with and did an excellent job of truly understanding a business and using the right application of data & insight to find strong solutions."Tony Farnfield, Partner & Country Leader, Bearing Point
"This project moved us from perception to fact, quantifying performance drivers, and focusing our resources. Moreover, the way Donal worked with people from many parts of our business helped to build our collective confidence."Head of Demand & Supply Planning, Virgin Media.
"This project has blazed a trail for us and paid dividends in so many ways. We can now use this approach across the rest of our business to ensure that we continue to provide both the best possible service and value to our customers."Head of Risk & Analytics, Yorkshire Water.
A quick call to find out if we should take this further.
An onsite workshop or one-to-one meetings to identify potential focus areas.
A clear and simple proposal on opportunities and next steps.
